Clinic operating software for modern healthcare providers.
PracticeWise helps clinics manage patient intake, clinical review, prescription workflows, documents, payments, fulfilment and follow-up in one secure platform.
Cleaner workflows. Safer records. Faster patient progress.
Disconnected workflows slow patient care.
Most growing clinics manage intake in one tool, prescriptions in another, fulfilment in a spreadsheet, and audit in their inbox. PracticeWise replaces that with one operating layer.
Intake scattered across forms, emails and WhatsApp.
Patient answers and documents arrive in three different places. Admins manually stitch them together before a clinician can review.
PracticeWise unifies intake · consent · uploadsClinicians chase missing information by hand.
Cases stall waiting on a photo, a consent, a GP letter. No one knows which clinician is responsible at any given moment.
Requirement checklist auto-prompts the patientAudit is reconstructed from inboxes at quarter-end.
When a case is questioned, the trail of who decided what — and when — has to be rebuilt from scratch. That isn't acceptable governance.
Audit log built into every workflow stepOne workflow, end to end.
Every patient flows through ten controlled steps. Status, owner and next action are visible at every point — to the patient, the admin, and the clinician.
Reza Mahmoud · PT 8814-2206
What the admin sees
- VerifiedMedical questionnaire24 / 24 answered · 1 clinical flag
- VerifiedPhoto ID + proof of addressUK driving licence + utility bill
- VerifiedBMI confirmation photoSelf-reported + photo confirmed by admin
- In progressClinical decisionOwner · Dr Bashir · opened 14:30
What the patient sees
Software where it helps
A clinician — not the platform — makes the decision. Patients can withdraw or escalate at any time.
One platform · twelve workflow modules.
PracticeWise is the operating layer beneath your clinic's day-to-day. Each module composes into the same audit trail and the same patient record.
Patient portal
One screen showing the patient's workflow status and next required action.
Medical questionnaire engine
Structured questions configured by the clinic, answered in a multi-step intake.
Consent capture
Versioned, separable consent items with timestamped acceptance and withdrawal.
Secure uploads
ID, BMI photos, address proof — verified, tagged with source, scoped per workflow.
Clinician review queue
Ready cases only — context, questionnaire, documents and decision panel.
Prescription workflow
Signed, timestamped prescription records with status from approved to delivered.
Requirements tracker
One checklist per patient — which evidence is in, what's outstanding, who owns it.
Admin dashboard
Exception-led operations — what's waiting, what's stuck, what's overdue.
Payment status
Charges, refunds and outstanding balances tied to the workflow that incurred them.
Fulfilment workflow
Pharmacy hand-off, dispatch, carrier tracking and delivery exceptions.
GP letters & invoices
Generated from approved decisions; queued for clinician sign-off when required.
Audit logs
Append-only event log per patient and per clinic; exportable on demand.
Software where it helps. Clinical judgement where it matters.
PracticeWise can structure patient intake, records, documents, prescription workflows and follow-up. Clinical decisions, regulated advice and urgent cases remain under the control of appropriately qualified professionals.
Clinics are responsible for configuring privacy, consent, prescribing and healthcare governance workflows in line with their obligations.
- Every decision is signedClinician name, GMC/GPhC reference, timestamp and reason — recorded together.
- Audit log is append-onlyRecords can be annotated but never overwritten. Export to PDF or CSV on demand.
- Consent is versionedEach clinic owns its consent wording; PracticeWise tracks versions and withdrawals.
- No automated prescribingPracticeWise routes workflow; it does not generate, suggest or approve prescribing decisions.
Built for clinics that take operations seriously.
PracticeWise is configured per clinic type. The workflow stays the same — the intake questions, consent wording, document requirements and fulfilment chain are yours.
Weight-loss clinics
BMI verification, GP-notification consent, recurring prescriptions, follow-up review check-ins.
- Intake
- BMI review
- Fulfilment
Private GP services
Appointment-led intake, video consult notes, post-consultation prescription workflow and audit.
- Pre-consult
- Consult
- Notes signed
Online prescribing teams
High-volume async review queues, ID verification, GP letter generation, clear urgent escalation.
- Ready
- Review queue
- Approved
Aesthetics clinics
Treatment-specific consent, photo evidence, recall cycles for top-up sessions, complication reporting.
- Consult
- Treated
- Recall +12w
Pharmacy-led services
Pharmacist-prescriber review screen, dispense and dispatch tracking, MHRA-ready audit trail.
- P-led review
- Dispatched
- Delivered
Multi-site clinic groups
Per-site configuration, group-wide reporting, SSO, dedicated implementation and compliance lead.
- Group ops
- SSO
- Per-site config
Three tiers, built around how clinics actually grow.
All tiers include intake, consent, uploads, clinician review, audit log and GP letters. The differences are scale, reporting depth and implementation support.
- Up to 300 patients / month
- Intake, consent, uploads, review queue
- Audit log, GP letters, invoices
- Patient portal & messaging
- Email support
- Up to 2,000 patients / month
- Everything in Essentials
- Admin dashboard & reporting
- Fulfilment workflows & tracking
- Compliance & audit export
- Priority support
- Unlimited patients
- Everything in Operations
- SSO & user provisioning
- Dedicated implementation lead
- 99.9% operational SLA
- Quarterly governance review
All prices in GBP excluding VAT. 14-day trial available on Clinic Essentials and Clinic Operations.
The things that come up before a demo.
Compliance, data residency, implementation. If we've missed yours, ask on the demo call.
PracticeWise runs on UK-region infrastructure. Patient records, documents and audit logs never leave the UK. Daily encrypted backups; point-in-time recovery up to 30 days.
PracticeWise routes workflow — it never generates, suggests, or approves prescribing decisions. Every clinical decision is made by an appropriately qualified clinician and signed with their GMC or GPhC reference, recorded in the audit log.
Yes. Audit logs are append-only. Export to PDF or CSV per patient, per workflow, or for a date range. MHRA, CQC and GPhC inspection formats supported on Clinic Operations and Clinic Group tiers.
Single sign-on (SAML 2.0, OIDC) and SCIM provisioning are included on the Clinic Group tier. Available as an add-on on Clinic Operations.
Most clinics go live within 14 days. Clinic Group customers get a dedicated implementation lead. We migrate your existing intake forms, consent wording and document requirements so the team's first day on PracticeWise looks like their last day on the old system.
Yes. The intake questionnaire, consent wording, document requirements, fulfilment chain and follow-up cadence are all configurable per clinic. Multi-site groups can vary configuration per site while keeping reporting consolidated.
Run every patient workflow with clarity.
We'll walk through your current intake, review and prescribing process — and show you the equivalent in PracticeWise, configured for your clinic type.